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January 8, 2019

What is the main benefit of having every agent trained on every product.

What is the main benefit of having every agent trained on every product. 1. What is the main benefit of having every agent trained on every product. A). Agent will stay in the team longer for the great learning opportunity. B). Customers will have a more knowledgeable support agent. C). There is no real benefit and there are a lot of risks associated. D). You can achieve a quicker response and resolution time. E). You don’t need to maintain a knowledge base 2. What makes a support agent great and allows them to perform at high levels? A). Is great […]
January 8, 2019

Designing a Structure

Designing a Structure Key questions to ask when designing an effective organizational structure include: How many individuals can a manager direct efficiently and effectively? Where should decision-making authority lie – entirely with the manager or more as collaboration between manager and staff? Answer each question in 2-3 paragraphs based on personal experience and your readings. Be sure to use proper spelling, punctuation, and grammar and cite your sources per APA. For more information on APA,
January 8, 2019

the Strategic Plan

the Strategic Plan Strategic Plan Assignment The ability to think strategically and make choices based on solid analysis and evaluation, in order to capitalize on achieving optimal results when applying limited resources of the firm, are at the core of this strategic initiative plan. Strategic initiatives act as the vehicle to accomplish strategic goals. Strategic initiatives translate vision into reality. The strategic management process enables organizations to achieve objectives through three stages: strategy formulation, strategy implementation, and strategy evaluation. For this assignment, create a market entry plan (entrepreneurial), a market expansion plan for an existing organization, or a mergers and […]
January 8, 2019

HR discussion

HR discussion Hello, respond to the following questions based on Yahoo.com.. Be sure to identify the organization in your discussion. Three Fundamentals of Change. Black (2014) identifies three fundamentals of change: anticipatory, reactive, and crisis. Describe in detail the three fundamentals of change from your own change experience—personal or professional. Graphing the Fundamentals of Change. Graph the one, two, or three fundamentals of change using the Tiger Woods’s anticipatory change graph as an example (Figure 9.6), to reveal the effect of the fundamental(s) in a personal or professional change initiative with which you are familiar. Provide a detailed post that […]
January 8, 2019

Market Entry Methods for International Expansion

Market Entry Methods for International Expansion Competency Analyze the right market entry method(s) for a given company for a particular region. Instructions Case Study Review the case study above and prepare the necessary document as explained below. Use the following website as a starting point for research on this project: The World Factbook In addition, you may likely need to do some additional research to help complete this project. Please choose from one of the following countries to expand into: Japan, Brazil, India, Liberia, Ukraine, or Thailand. Rocky Mountain Chocolate Factory (RMCF) has hired you as a consultant to help […]
January 8, 2019

Factors Affecting International Business Expansion

Factors Affecting International Business Expansion Competency Determine relevant factors allowing international business to succeed in a particular region or country. Instructions Case Study Review the case study above and prepare the necessary document as explained below. Use the following website as a starting point for research on this project: The World Factbook In addition, you may likely need to do some additional research to help complete this project. Please choose from one of the following countries to expand into: Japan, Brazil, India, Liberia, Ukraine, or Thailand. Rocky Mountain Chocolate Factory (RMCF) has hired you as a consultant to help them […]
January 8, 2019

Human Resources Development and Training for Hospitality Industry Managers

Human Resources Development and Training for Hospitality Industry Managers For this activity, you will be creating and submitting a training framework. This framework will be the blueprint for the training experience you fully create and submit in Module 4 – Show What You Know. There are three separate parts to your submission for this activity. They are as follows: Part 1: Training Synopsis & Context Analysis Part 2: Needs Analysis Part 3: Learner & Task Analysis In Part 1, you will identity a skill gap for a situation of your choosing. If you are currently employed, try to identify an […]
January 8, 2019

Environmental Scanning

Environmental Scanning A strategic management plan addresses four different management functions: environmental scanning, strategy formulation, strategy implementation, evaluation and control. Weeks 3, 4 and 5 individual assignments (Part 1, Part 2 and Part 3) are integrated to generate a strategic management plan. The purpose of the Week 3 individual assignment is to evaluate the internal and external environments of a company selected by the student, to analyze the competitive advantage of the selected company, to evaluate a set of suitable strategies, and to examine appropriate metrics. This assignment provides students an opportunity to research a selected company as if they […]
January 8, 2019

Analyzing Casino Money Handling Processes, management homework help

Analyzing Casino Money Handling Processes, management homework help The Casino case provides a lengthy and detailed account of money-handling procedures at a casino where typical non-electronic slot machines are in use. The processes may appear either redundant or superfluous when considered holistically. The study will help you to analyze process flows and also provide you the opportunity to use process maps to understand processes that are otherwise convoluted. After reading the case information provided, respond to the following tasks and questions: Use your drawing tools in MS Word to draw a diagram of the drop process. If you need help […]
January 8, 2019

Leadership development

Leadership development Örtenblad, Hong, and Snell (2016) [required reading] begged the question: in light of what is reported as good leadership or bad leadership, does leadership training, education, or development do any good? The authors also presented five approaches to what they called “engendering better leadership” as a way to open debate on the topic of leadership development. Choose one of the five approaches and present a critique of its potential to develop better leaders. Defend your positions with 2 credible sources and specific examples. Örtenblad, A., Hong, J., & Snell, R. (2016). Good leadership: A mirage in the desert? […]
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